For professional services firms

Stop training your competitors' best people.

Attract top talent, then keep them past year three — with pay that keeps up, a real path to grow, and managers worth staying for.

Find out where you stand or book a 30-minute call

Free self-assessment · about three minutes · plus the first three chapters of the book by email

Professionals meeting in an office
Amazon HR bestseller
#1
of outsourced HR
17 years
podcast episodes
224+
companies served
100+
Owners who work with usChurch of God in Christ34 StrongMadonna Learning CenterAgri-Industrial SupplyCedar RidgeFeminist Women's Health CenterReaves Law Firm

Sound familiar?

We remove the bottleneck in your business: your ability to attract and retain talented people.

  • 1

    You spent three years training an associate who left for a competitor.

  • 2

    Recruiting fees on the same role twice in two years.

  • 3

    Partners managing people with no training to do it.

What we do

Built for professional services firms.

  • Pay benchmarking
  • Career paths
  • Reviews that develop people
  • Leadership training for partners and managers
  • Benefits that compete

From the org chart to termination

Your HR department, fully staffed. Enterprise tools included.

Our experts run all seven pillars of People Processes for you, from the first org chart to an employee's last day. You get the team, the system and the software together.

Everyone knows who does what, and who they report to.

What our experts do

  • Organization design audit
  • Your org chart

Behind every pillar

How we work with you

Three ways to work with us.

Pick the one that fits today. Many clients move to a bigger option as they grow.

Strategic

Owners who keep HR in-house

We find what's wrong, then give your team the plan and an advisor.

From $1,000/month

  • HR Strategic Plan and a 12-month roadmap
  • A senior HR advisor for your internal team
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Strategic

Foundation

Owners who want the essentials handled

We run payroll, benefits, onboarding, offboarding, leave, the handbook and filings, and keep them right.

From $1,650/month

  • A named HR business partner
  • A Monday Brief on everything open
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Foundation

Complete

Owners who want HR run and improved

Everything in Foundation, plus performance, pay, culture and manager training.

From $3,500/month

  • Performance reviews and pay ranges
  • Manager training: the People Processes Certified Leader (PPCL) program
  • Gold Standard audit included
  • PPCL manager training included
More about Complete
Reaves Law Firm7 employees → 112 employees16x growth

Case study

Reaves Law Firm

A Law Firm's HR Transformation

As a multistate law firm, Reaves needed streamlined timekeeping, comprehensive HR support, FLSA compliance, and benefits optimization to support rapid growth from 7 to 112 employees.

  • Managed 16x workforce growth
  • Corrected employee misclassifications
  • Continuous process improvements
  • Appointed Chief HR Officer
Read the Reaves Law Firm case study
People Processes Gold Standard Employer badge, Gold level

The Gold Standard

What a Gold Standard employer looks like.

  • Their people stay.
  • Pay is fair and written down.
  • Benefits are a reason to join.
  • Managers people want to work for.
  • No compliance surprises.
  • Everyone knows where the company is going.
Read the full standard
Illustration: the careers page of a company that earned the seal.

FAQ

Questions owners ask.

How do we know if our pay is competitive?
We benchmark your pay against the market for each role and build pay ranges, so you know where you stand before someone leaves over it.
Can you build a career path for our associates?
Yes. We define the levels, what it takes to reach each one and the pay that goes with it, and build reviews around them so associates can see their path.
Do you train partners to manage?
Yes, through the People Processes Certified Leader (PPCL), our leadership program for managers. It's included with Complete, and an add-on for other clients. About the PPCL program

The Gold Standard self-assessment

Find out where you stand.

Rate your company in ten practice areas. It takes about three minutes, and your full report comes by email with the first three chapters of the book.

Gold Standard self-assessment

See where your company stands against the Gold Standard.

Ten areas, about three minutes.

  • Your level in each of the ten practice areas
  • Your biggest gap, and what good looks like there
  • The first three chapters of the book, free

Your full report and the first three chapters of the book are emailed to you at the end.